How to Find and Contact Multi-Unit Franchise Owners

If you’re looking to expand your network, sell a product or service, partner, or invest at scale, connecting with multi-unit franchise owners is a smart move. Let’s walk through how to locate multi-unit franchise owners, how to reach out to them effectively, and provide a list of tools/services to help you build that contact list.


Why target multi-unit franchise owners?

Multi-unit franchise owners (owners/operators of more than one location of a franchise brand) offer a different kind of opportunity than single-unit owners. Some key advantages:

  • They already understand the franchise model, have operational experience, and often are growth-minded. 1851 Franchise+2Franchising Magazine USA+2

  • They have multiple units, so any product/service you sell to them may have more leverage (e.g., one contact = multiple locations). Franchise Complaints+1

  • For franchises, recruiting multi‐unit owners is a major growth path. Franchising.com+1

  • Because of scale, they often benefit from efficiencies (shared staff, bulk purchasing, centralized systems) which may make them more receptive to third-party services. BizBuySell+1

So if your goal is B2B sales, partnerships or large-scale collaboration, focusing on multi‐unit owners makes strong sense.


Step-by-step: How to find & contact them

Here’s a practical framework:

1. Define your target criteria

Before you dig, decide what you’re looking for:

  • Which industry (food & beverage, retail, services, home-services, etc.)

  • What scale (2-5 units? 10+ units? regional developer?)

  • Region / geography (national, a state, city cluster)

  • Role of the owner (owner‐operator vs investor)

  • What service/product you are offering in context (so you can tailor outreach)

2. Identify sources of lead-data

Here are proven sources to find multi‐unit franchise owners:

  • Franchise databases/contact lists (e.g., FRANdata claims >44,000 multi-unit operators. FRANdata

  • Mailing/email list vendors (for example: FranchiseComplaints.org offers lists of multi‐unit franchisees by brand and industry). Franchise Complaints

  • Franchise disclosure documents (FDDs) – many US franchisors list current franchisees (including multi‐unit owners) in Item 20. Wikipedia+1

  • Industry publications/articles highlighting multi‐unit growth, and names of top operators (for idea generation). 1851 Franchise+1

  • LinkedIn & industry networks: search for titles such as “Multi-Unit Franchise Owner”, “Regional Franchise Partner”, etc. FranNet

3. Build or purchase your list

Depending on budget and need:

  • Purchase ready-made lists: For example, list vendors offer brand-specific franchisee lists (single + multi‐unit) with email/phone info. {see above source}

  • Build your own list: Use FDDs + LinkedIn + brand websites + corporate annual reports to identify names and contact info.

  • Refine list: Filter to “multi‐unit” owners (2+ units) to ensure you’re targeting the right segment. According to one estimate, nearly half of U.S. franchise owners operate more than one location. Entrepreneur+1

4. Validate & segment your list

You’ll want to confirm:

  • They indeed own more than one unit (or have plans)

  • They are in the geography or industry you target

  • Their contact info is current

  • Their interests/needs align with your offering

5. Craft your outreach strategy

Once you have names and contact info, your approach matters:

  • Personalize: Refer to their portfolio size, brand, growth track record (“I see you operate 5 locations of Brand X…”)

  • Value-Driven: Multi‐unit owners are busy. Portray how you save them time, money, or help them scale further

  • Multi‐Channel: Use email, phone, LinkedIn, events & referrals

  • Respect their time: They manage multiple units, so be concise and high-value

  • Offer to help, not just sell: E.g., insights, benchmarking, peer-network value

  • Follow-up & nurture: It might take multiple touches to get engagement

6. Measure & iterate

Track: open rates, response rates, meetings booked, conversions. Adjust your list filters, messaging, channels accordingly.


Useful list & vendor tools

Here’s a short list of resources you can explore when building your list of multi-unit franchise owners:

Vendor / Resource What they offer
FRANdata Database of 450,000+ franchised unit locations across 230 industries; over 44,000 multi-unit operators. FRANdata
FranchiseComplaints.org Downloadable contact lists of both single-unit and multi-unit franchise owners by brand & industry. Franchise Complaints
FranchiseeList.com Verified contact database for franchise owners (single, regional developer, multi-unit) for many major brands. FranchiseeList
FDDs / Brand disclosures Many franchisors include list of franchisees (current & former) including owner names, locations, sometimes contact info. Wikipedia
LinkedIn & directories For complementing data, validating roles, identifying decision-makers (“multi‐unit operator”) FranNet+1

Potential pitfalls & tips

  • Data accuracy: Franchise ownership changes; units are sold/transferred and lists may go stale => validate.

  • Legal/ethical concerns: Respect privacy laws (CAN-SPAM, GDPR if EU contacts).

  • Over-generalization: “Multi-unit” means many things; 2 units vs 20 units are very different profiles.

  • Messaging mis-match: You must acknowledge the scale/experience of your target. A 2‐unit owner has different concerns than 50-unit owner.

  • Over-focus on scale: Bigger isn’t always better; a smaller multi‐unit owner might be more accessible/engaged.

  • Market/industry fit: Some industries (QSR, home services) have higher multi‐unit penetration than others. Franchising Magazine USA+1


Sample outreach email template

Subject: Helping [Brand-Name] Multi-Unit Operators Streamline Growth

Hi [FirstName],

I came across your portfolio at [Brand] (you currently operate [NN] locations) and thought you might be interested in how we help multi-unit operators improve [X metric: e.g., margin per unit / scaling speed / vendor consolidation].

At [YourCompany], we specialize in [describe product/service in one line: e.g., “helping multi-unit franchise owners reduce supply‐chain costs by 12%”]. Since you manage multiple sites, I’d love to share a 15-minute idea on how some of your peers are leveraging this to scale. Would Tuesday or Thursday afternoon work for you?

Best regards,
[YourName], [Title]
[Company] | [Phone] | [LinkedIn]


Summary

If you want to reach multi-unit franchise owners:

  1. Decide your target profile (industry, geography, unit count)

  2. Leverage databases, FDDs, lists, LinkedIn to assemble a list

  3. Validate & segment the list (check scale, match to your offering)

  4. Craft targeted, value-oriented outreach acknowledging their multi-unit role

  5. Track metrics and refine your approach

Frequently Asked Questions

1. Where can I actually get verified contact information for multi-unit franchise owners?

Start with trusted franchise data providers and public sources.

  • FRANdata and FranchiseComplaints.org both sell verified contact lists of franchise owners, including multi-unit operators.

  • FranchiseeList.com and FranchiseGrade.com offer searchable databases where you can filter by brand and number of units.

  • Franchise Disclosure Documents (FDDs) — every franchisor must file one annually, listing current franchisees. You can often identify multi-unit owners there.

  • LinkedIn is also powerful for validation — search for titles like “Multi-Unit Franchise Owner,” “Regional Developer,” or “Franchise Operator.”

To ensure accuracy, cross-check names, unit counts, and locations before reaching out. Avoid buying cheap bulk lists — they’re often outdated or spam traps.


2. How do I approach multi-unit owners without sounding like I’m just trying to sell something?

The secret is value-first communication. Multi-unit owners are busy operators who get constant sales pitches — you’ll stand out if you:

  • Personalize your outreach (mention their brand, number of units, or region).

  • Lead with insights, not offers — for example, share data, trends, or ways to improve efficiency across multiple units.

  • Be concise and credible — one paragraph explaining who you are and how your solution helps franchises scale goes a long way.

  • Follow up helpfully, not aggressively — if no reply, share a relevant case study or article next time instead of repeating your pitch.

Think “advisor,” not “salesperson.”


3. Which franchise industries have the most multi-unit operators right now?

According to recent industry data (2024–2025 reports from FRANdata and the IFA):

  • Quick-Service Restaurants (QSRs) – Over 60% of franchisees operate multiple units; includes brands like Dunkin’, Subway, and Taco Bell.

  • Health & Fitness – Chains such as Anytime Fitness and Orangetheory have strong multi-unit ownership due to recurring-revenue models.

  • Automotive Services – Brands like Jiffy Lube and Midas attract experienced operators managing multiple bays/locations.

  • Home & Commercial Services – Growing demand in restoration, cleaning, and maintenance (e.g., ServPro, Neighborly brands).

  • Retail & Beauty – Brands like Great Clips and Supercuts rely heavily on multi-unit operators for regional dominance.

If you’re building a contact list, start with industries where multi-unit ownership exceeds 40–50% — that’s where you’ll find the highest-value prospects.